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Sat Mar 07 2026

Roonieng Long

AI customer support automation

What Are AI Agents?

AI agents are autonomous systems capable of understanding tasks, making decisions, and executing workflows without constant human supervision.

From Chatbots to Intelligent Agents

Traditional chatbots relied on scripted responses. Modern AI agents use large language models to understand context, learn from conversations, and solve problems dynamically.

Real-World Applications

Businesses use AI agents for scheduling, customer support, data analysis, marketing automation, and internal knowledge assistance.